Every line item traces back to a photo

Most estimating tools treat photos as attachments — proof filed alongside an estimate that someone else typed. PaxExact treats them as the record itself. A photo is captured against a specific room and a specific damage entry, and everything built afterward — the observation, the measurement, the line item — points back to it.

That capture happens in a web browser today. There's no dedicated mobile app; it's on the roadmap, not in early access. A LiDAR room scan made in another app can be uploaded as evidence on a room (in beta — see LiDAR & spatial capture). If your workflow depends on capturing evidence from a phone in the field, plan around a browser today and treat a native mobile app as a future capability, not a current one.

AI-assisted damage observations are in beta: PaxExact can analyze a photo and propose a damage observation tied to that specific image. It's real and in use, but it's deliberately narrow. If there's no photo, there's no proposal — the system fails safely instead of guessing at a damage type from context or a description.

Every proposal requires a professional to review it before it counts toward anything. Accept it, edit it, or discard it — none of those paths happen automatically, and none of them touch the estimate until a person signs off.

The data model for evidence-linked scope is complete and in production: a line item, a measurement, and a photo are separate, linked rows you can trace end to end. The handoff from an accepted observation to a line item is in beta: PaxExact can turn an accepted observation — AI-proposed from a photo or recorded by hand — into suggested line items, with the quantity taken from the observation's own extent and the link to its evidence kept.

The scope is limited: specific repair operations are suggested for water damage to walls, ceilings, floors and baseboards, and smoke, soot or mold damage to walls, ceilings and floors (water damage to a floor does not include replacing the floor covering); any other observation becomes a line with no code or price unless exactly one code fits. A suggested line counts toward nothing until a professional approves it, and the estimator can still add any line by hand.

A carrier reviewer, or an adjuster defending an estimate months later, doesn't want a narrative — they want to know exactly what a number is based on. Because photos, observations, measurements, and line items are linked records rather than a single document assembled after the fact, that trace exists by construction, not by someone remembering to keep good notes.